Staples Fax Services: Quick Facts
Does Staples Have Fax Services?
Yes, Staples offers fax services at most of their 1,000+ retail locations across the United States through their Copy & Print centers. Known for their self-service options, Staples provides both self-serve kiosks and full-service faxing with staff assistance. While their self-service machines might seem convenient, the high per-page costs and need to visit in person make them an expensive option compared to modern online alternatives.
Staples positions itself as "That was easy," but when it comes to faxing, dealing with store hours, travel time, per-page fees, and potential machine issues is anything but easy. Online fax services like FaxFlow truly make faxing easy - and affordable - from anywhere, anytime.
Staples Fax Pricing Breakdown 2025
Current Staples Copy & Print Fax Rates
Self-Service Faxing
- • Local/Domestic: $1.49 per page
- • Long distance: $1.69 per page
- • Cover page: $1.49 (counts as a page)
- • Machine rental: Included in per-page price
Full-Service Faxing
- • Local/Domestic: $1.79 per page
- • Long distance: $1.99 per page
- • International: $2.49-3.99 per page
- • Receiving faxes: $1.00 per page
Additional Fees
- • Failed transmission: Still charged
- • Confirmation page: Free (basic receipt)
- • Sales tax: 6-10% depending on state
*Prices may vary by location and are subject to change.
The True Cost of Faxing at Staples
Scenario: Faxing a 12-Page Contract
At Staples (Self-Service)
With FaxFlow
Staples Self-Service Fax: What to Expect
Find the Copy Center
Locate the Copy & Print area, usually near the front of the store. Look for self-service kiosks.
Learn the Machine
Navigate the touchscreen interface. The UI can be confusing and slow. Select "Fax" from the menu options.
Feed Documents
Place documents in the feeder. Hope there are no jams. The machine only accepts physical papers.
Enter Fax Number
Type the recipient's fax number on the touchscreen. Double-check - errors mean paying twice.
Pay and Send
Insert credit card or pay at register. Wait for transmission. Get basic receipt if successful.
Common Problems with Staples Fax Services
Machine Issues
- • Machines frequently out of order
- • Paper jams common
- • Touchscreen unresponsive
- • Poor scan quality
- • No preview before sending
Service Problems
- • Long lines during busy times
- • Staff unfamiliar with machines
- • No help for self-service issues
- • Limited international options
- • No customer support
Cost Concerns
- • High per-page fees
- • Charged for failed attempts
- • No bulk discounts
- • Sales tax adds 6-10%
- • Hidden transportation costs
Privacy & Security
- • Documents visible to others
- • Previous users' info on screen
- • No secure disposal
- • Receipts left at machine
- • No encryption options
Staples Store Hours & Copy Center Availability
| Day | Store Hours | Copy Center | Self-Service |
|---|---|---|---|
| Monday - Friday | 8:00 AM - 9:00 PM | Full hours | ✓ Available |
| Saturday | 9:00 AM - 7:00 PM | Full hours | ✓ Available |
| Sunday | 10:00 AM - 6:00 PM | Limited staff | ✓ Available |
| Major Holidays | Closed | Closed | ✗ Unavailable |
*Hours vary by location. Urban stores may have extended hours.
Can You Use Staples Rewards for Faxing?
Staples Rewards Program Limitations:
- ✗Rewards typically don't apply to Copy & Print services
- ✗No points earned on fax services
- ✗Coupons usually exclude print center
- ✗No bulk discounts for frequent users
Bottom line: You'll pay full price for every fax at Staples.
Why FaxFlow Is Better Than Staples Faxing
Save 85% or More
Flat-rate pricing instead of per-page fees. Send 50 pages for the same price as 5. No taxes or hidden costs.
True Self-Service
Send faxes from your device in seconds. No machines to learn, no lines to wait in, no store hours.
Guaranteed Delivery
Automatic retries ensure success. Get email confirmation with proof of delivery. No failed transmission fees.
Complete Privacy
Your documents stay confidential. 256-bit encryption, no public machines, no prying eyes.
Staples vs FaxFlow: Complete Comparison
| Feature | Staples | FaxFlow |
|---|---|---|
| Cost (20 pages) | $29.80+ | ✓ Under $10 |
| Availability | Store hours only | ✓ 24/7/365 |
| Location | Must visit store | ✓ From anywhere |
| Setup Time | 5-10 minutes | ✓ Under 1 minute |
| File Support | Paper only | ✓ All digital formats |
| Machine Issues | Common problems | ✓ No machines |
| Privacy | Public machine | ✓ 100% private |
| Confirmation | Basic receipt | ✓ Email proof |
| Failed Sends | Still charged | ✓ Auto retry free |
| Support | Limited/none | ✓ 24/7 customer service |
If You Must Use Staples for Faxing
Tips to Minimize Frustration:
- →Call first: Verify machines are working before making the trip
- →Avoid peak times: Mornings and lunch hours have longest waits
- →Bring backup: Have documents on USB in case you need to reprint
- →Test first: Send one page before committing to large documents
- →Get help: Don't hesitate to ask staff if machine acts up
- →Keep receipts: You'll need proof if transmission fails
Or better yet: Skip Staples entirely and use FaxFlow from home!
Frequently Asked Questions
Can I fax from USB at Staples?
No, Staples fax machines only accept physical documents. You would need to print from USB first (additional cost), then fax the printed pages. FaxFlow accepts all digital file formats directly.
Does Staples fax internationally?
Some Staples locations offer international faxing at $2.49-3.99 per page, but not all stores have this capability. Self-service machines often don't support international numbers. FaxFlow sends to 180+ countries at flat rates.
What if the Staples fax machine is broken?
This is a common problem. If machines are down, you'll need to try another location or come back later. Staff can't always fix issues immediately. With FaxFlow, there's never a broken machine to worry about.
Can I receive faxes at Staples?
Some Staples locations can receive faxes for $1.00 per page, but this service isn't available everywhere. You need to provide the sender with the store's fax number and pick up in person.
Is Staples faxing secure?
While fax transmission itself is secure, using public machines at Staples poses privacy risks. Other customers can see your documents, and previous users' information may remain on screen. FaxFlow offers encrypted, private faxing.
Make Faxing Actually Easy
Staples says "That was easy" - but FaxFlow actually delivers. Send faxes in seconds, not hours.