At-a-Glance: Form 3911
What Is Form 3911?
Form 3911, officially titled "Taxpayer Statement Regarding Refund," is the IRS form used to initiate a payment trace when your tax refund hasn't arrived. If your refund check was lost, stolen, destroyed, or never received, Form 3911 helps the IRS locate your payment and issue a replacement.
When Should You File Form 3911?
File Form 3911 if any of these situations apply to your missing refund:
- •It's been 28+ days since IRS mailed your refund check (check "Where's My Refund" tool)
- •It's been 5+ days since the direct deposit date but funds aren't in your account
- •Your refund check was stolen, lost, or destroyed before cashing
- •The refund amount received was different from what you expected
Where to Fax Form 3911 in 2025
Official IRS Fax Number
Note: You can also mail Form 3911 to your IRS Service Center, but faxing is faster. Always verify the current fax number on the latest form instructions.
Step-by-Step: How to Fill Out & Fax Form 3911
Download Form 3911
Get the latest version from IRS.gov. Print clearly in black ink or type on the PDF.
Complete Section I - Your Information
Enter your name, SSN, current address, and phone number. Use the address on your tax return.
Complete Section II - Refund Details
Provide tax year, type of return (1040, 1040A, etc.), filing status, and exact refund amount.
Complete Section III - Claim Type
Check the appropriate box: not received, lost/stolen/destroyed, or incorrect amount.
Sign and Fax
Sign and date the form (both spouses if joint return). Fax to 855-253-3147 with cover sheet.
Using FaxFlow to Send Form 3911 Easily
Don't waste time searching for a fax machine. FaxFlow lets you send Form 3911 instantly from your phone or computer with delivery confirmation.
Upload Form
Scan with phone or upload PDF
Enter IRS Fax
855-253-3147 (pre-saved)
Send & Track
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Get your missing refund faster with secure faxing
Send Form 3911 NowFAQ Section
How long does the IRS take to process Form 3911?
Typically 30 days, but can take up to 6 weeks during peak season (February-May). You'll receive a replacement check once approved.
What if I cashed my check but it was stolen?
If someone else cashed your refund check, you'll need to file Form 3911 and may need to complete additional forms. The IRS will investigate and may require a police report.
Can I check Form 3911 status online?
No, you must call the IRS at 1-800-829-1040 to check status. Have your SSN, filing status, and refund amount ready.
Do I need to attach any documents?
Usually no. Just send the completed Form 3911. However, if your check was cashed fraudulently, you may need to provide additional documentation later.
Will I get my refund faster by faxing?
Yes, faxing is typically faster than mailing. Faxed forms reach the IRS immediately, while mail can take 7-10 days just to arrive.
Ready to Trace Your Missing Refund?
Don't wait weeks for your money. File Form 3911 today and get your refund back on track.